We want you to be happy with your purchase. However, returns are accepted only for genuine product issues such as manufacturing defects, damage during transit, or incorrect items delivered.
✅ Return Eligibility
You can request a return within 7 days of receiving the product only if:
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The product is defective, damaged, or wrong item received.
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The product is unused, undamaged, and in original packaging.
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Order ID / Invoice is mandatory.
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Clear images or videos showing the issue must be shared during the return request.
⚠️ Returns are NOT accepted for personal preference reasons, including but not limited to:
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Color not liked
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Size or fit issues
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Change of mind after purchase
🔄 Replacement & Refund Options
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Replacement: A new product will be sent after verification.
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Refund: If replacement is not possible, a refund will be processed to the original payment method or an agreed method within 7–10 business days after approval.
🚫 Non-Returnable Items
Returns will not be accepted if:
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The product is damaged due to customer misuse or mishandling.
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The item is returned without original packaging or accessories.
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The product is personalized or purchased during clearance/sale, if mentioned.
📝 How to Request a Return
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Visit our Return / Replace Product page.
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Enter your Order ID, product details, and reason for return.
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Upload clear images/videos of the faulty product.
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Our team will review and respond within 24 hours.
📩 Contact Us
For any return or refund-related queries, contact us at:
📞 +91 7200904602
📧 hayatrading602@gmail.com